Returns

Returns Policy

With the exception of customized orders, in the event that you are unhappy with your item for any reason, you are entitled to return it for a full cash refund (including the original shipping costs) up to 30 days after your order arrives. If you return your order after 30 days but within 60 days, instead of a cash refund, you will be offered a credit equal to the value of your order.

If your order arrives damaged or faulty, you have up to 45 days to return it for a full cash refund. All return windows are valid from the date on which your order arrives with you.

Custom Orders

If you have made an order that is specifically customized for you (that is, it would not be able to be re-sold), every effort will be made to ensure you are satisfied prior to delivery (ie, if I am doing the graphic design, you will see a proof, if I am creating multiple items, like a set of water bottles or coasters, you will see one before I do them all). You may return customized products for a 50% refund.